Supported Payment Methods
Credit cards (Visa, Mastercard, American Express)
Debit cards
Some regions support additional methods
Managing Payment Methods
Access Payment Settings
Go to Settings > Billing
Click Payment Methods
View Current Method
See your active payment method:
Card type and last 4 digits
Expiration date
Billing address
Adding a Payment Method
Add a Card
Click Add Payment Method
Enter card details:
Card number
Expiration date
CVV
Billing name
Billing address
Click Add Card
Set as Default
If you have multiple methods:
Find the method to use
Click Set as Default
This card will be charged
Updating Payment Methods
Update Card Details
When your card expires or changes:
Click Edit on the payment method
Update the details
Save changes
Update Billing Address
Click Edit on the payment method
Update address fields
Save changes
Removing Payment Methods
Delete a Card
Find the card to remove
Click Remove
Confirm deletion
Note: You can't remove your only payment method if you have an active subscription.
Payment Security
Your Data is Safe
Card numbers are never stored directly
Payments processed by Stripe
PCI-compliant security
Encrypted transactions
What We Store
Last 4 digits of card
Card type
Expiration date
Billing address
We never store:
Full card numbers
CVV codes
Failed Payments
Why Payments Fail
Common reasons:
Card expired
Insufficient funds
Bank declined
Card number changed
When Payment Fails
We'll email you
We'll retry automatically
Update your payment method
Service continues during grace period
Resolving Failed Payments
Check the error message
Verify card details are correct
Contact your bank if needed
Update or add a new payment method
Retry the payment
Receipts and Invoices
Automatic Receipts
After each payment:
Email receipt sent
Invoice available in billing history
Download Invoices
Go to Billing
Click Payment History
Find the invoice
Click Download PDF
Invoice Details
Invoices include:
Your company details
Itemized charges
Payment method used
Transaction ID
Currency
Billing Currency
Prices shown in your billing currency
Set during initial subscription
Contact support to change
Multi-Currency
Some plans support:
Pricing in local currency
Invoices in local currency