Kaana

Blockers - Things preventing progress

Concerns - Questions or uncertainties

- Bugs - Technical problems
- Blockers - Things preventing progress
- Risks - Potential problems
- Concerns - Questions or uncertainties
- Defects - Quality issues

Navigate to Issues to see all issues in your organization.

- Issue title
- Status
- Priority
- Assigned project(s)
- Created date

1. Open a project
2. Go to the Issues tab
3. See issues linked to that project

Issues can be organized into groups for better management:

- View issues by group
- Filter by group
- Create custom groups

Navigate to Issues or a project's Issues tab

- Title - Brief description of the issue
- Description - Full details
- Priority - Critical, High, Medium, Low
- Group - Category or type
- Project - Associated project (optional)

1. Navigate to Issues or a project's Issues tab
2. Click + New Issue
3. Fill in the details:
 - Title - Brief description of the issue
 - Description - Full details
 - Priority - Critical, High, Medium, Low
 - Group - Category or type
 - Project - Associated project (optional)
4. Click Create

1. Type in the quick input
2. Press Enter
3. Add details later

Issues can be linked to many items for traceability:

- An issue can affect multiple projects
- Project teams see relevant issues

- Show which tasks are blocked
- Track issue resolution progress

- Connect issues to business requirements
- Impact assessment for changes

- Reference relevant documentation
- Attach evidence or reports

- Connect to meeting notes
- Reference discussions about the issue

Click Link and choose the item type

1. Open the issue
2. Click Link and choose the item type
3. Select the item to link
4. View all links in the issue details

Enter a name (e.g., "Technical Bugs", "Process Issues")

1. Go to Issues
2. Click Manage Groups
3. Click + New Group
4. Enter a name (e.g., "Technical Bugs", "Process Issues")
5. Click Create

1. Select the Group dropdown
2. Choose a group
3. The issue appears under that group

1. Open the issue
2. Edit any field
3. Changes save automatically

Status changes are logged for audit purposes.

See patterns of issue creation and resolution

1. Open a project
2. View the issue heatmap
3. See patterns of issue creation and resolution
4. Identify problem periods

- Be general
- Example: "Authentication &amp; SSO"

Issues help you track problems, blockers, and concerns that need resolution.

Issues Overview

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Property	Description
Title	Brief description
Description	Full details and context
Status	Current state
Priority	Importance level
Group	Category or type
Project(s)	Linked projects
Linked Items	Related tasks, requirements, etc.

Status	Meaning
Open	Issue is active, needs attention
In Progress	Being worked on
Pending	Waiting for something
Resolved	Fixed or addressed
Closed	No longer active

Priority	Meaning
Critical	Immediate attention required
High	Important, address soon
Medium	Normal priority
Low	Address when possible

Issues Overview

What are Issues?

Viewing Issues

Issue List

Project Issues

Issue Groups

Creating Issues

Create an Issue

Quick Create

Issue Properties

Issue Status

Issue Priority

Linking Issues

Link to Projects

Link to Tasks

Link to Requirements

Link to Documents

Link to Activities

Creating Links

Issue Groups

Create a Group

Assign to Group

Updating Issues

Issue Heatmap

Best Practices

Writing Good Issue Titles